Pro Level Digitizing

We lead with quality

Find Answers To Your Questions Here.

Contact Sales

+1(570) 431-9171

Contact Support

Info@proleveldigitizing.com

FAQs

We have compiled a few questions related to our services. To help you find your answers.

General

Pro Level Digitizing UK offers only embroidery digitizing services. It means we take your design and get it digitized in a special formats like (DST, PES, etc.), then send it back to you on email.

The better the image you sent, the better the final design. All we need is that the image should be good and with clear image colours separations.

We can offer your file in Wilcom (*.EMB), Deco, Brother, Babylock (*.PES), Tajima (*.DST), Artista Design V1.0 (*.ART), Pfaff (*.KSM), Barudan (*.T03), Compucon (*.XXX), Happy (*.TAP), Barudan (*.U??), Hiraoka VEP(*.VEP), Wilcom Plauen(*.T10), Zangs (*.T04), Janome/Elna/Kenmore (*.JEF), Toyota (*.10O), Wilcom Saurer(*.T15), Explorations Projects (*.ART42), Hiraoka DAT(*.DAT), Janome/Elna/Kenmore (*.SEW), Melco (*.EXP), ZSK (*.T05), Pfaff (*.PCD), Melco (*.CND), Wilcom ESL , (*.ESL), ZSK TC(*.Z??), Wilcom ESS (*.ESS), ZSK (*.DSZ), Pfaff (*.PCS), Husqvarna/Viking (*.HUS), Artista Design V3.0 (*.ART), Deco, Brother, Babylock (*.PEC), Pfaff (*.PCQ), Barudan (*.DSB), Artista Design V2.0 (*.ART), Poem, Huskygram, Singer (*.CSD), Explorations Templates (*.AMT42), Tajima (*.T01), Time and Space MJD(*.MJD), Saurer SLC(*.SAS), Artista Design V4.0 (*.ART). formats according to your requirement.

Our team will try to complete it before the deadline but for the sake of good and perfect design output. We generally keep it 24 hours.

We can offer you vector art in following file formats: EPS, AI – Adobe Illustrator, BMP – Bitmap, CDR – CorelDraw, DWG – AutoCad Drawing (vector), DXF – AutoCad Interchange File, EMF – Enhanced Metafile, EPS – Encapsulated Postscript, GIF – Compuserve (raster), JPEG – Joint Photographic Experts Group, PCT – Macintosh PICT, PDF – PDFs can originate from either vector or raster files, PNG – Portable Network Graphics Bitmap, PSD – Adobe Photoshop, SCT – Scitex CT, SVG – Scalable Vector Graphics, SWF – Macromedia Flash, TGA – Targa, TIFF – Tag Image File Format, WMF – Windows Metafile file formats. If you require your artwork in any other format then please do inform while asking for order quotes or estimates.

Yes, The images given by you for embroidery digitizing or vector art services are not shared with anyone.

 

No, we actually sell digital files which have been manually digitized for embroidery. These are not patches or physical products. You need to have an embroidery machine in order to use these designs.

Estimate

Yes, you can easily get the estimate for your order free of cost. You can fill our quote form or just send us an email at Info@proleveldigitizing.com with details like your artwork and more details (Size, colors, format needed etc) for digitizing and for vector art, only artwork and format needed and we will get back to you with right quote within next 12 to 24 hours.

You can upload your design through quote form. You need to click on the browse button and find the image from your hard drive. You can also directly sent at Info@proleveldigitizing.com.

You can send .jpg, .bmp, .gif, .tif, .jif, .cdr, eps, ai, or .pdf files on our website quote form.

 

You can easily give any of the details you want to share about your order in Special Instructions section available in Estimate Forms.

Orders

No, we offer the cost estimation for any design free of cost. You just need to send your design at Info@proleveldigitizing.com to get the correct quotation.

Yes, we offer discount for bulk orders, if you are a reseller or individual and placing more than 5 orders in a single day

 

You can send .jpg, .bmp, .gif, .tif, .jif, .cdr, eps, ai, or .pdf files on our website order/quote forms.

 
 

You can upload your design through order/quote forms. You need to click on the browse button and find the image from your hard drive. You can also directly sent at Info@proleveldigitizing.com.

 

You can easily give any of the details you want to share about your order in Special Instructions section available in Order and Estimate Forms.

Payments

We have simple, quick and secure payment methods. We accept payments through PayPal and credit cards.

 

Yes, we only use easy and secure payment methods to maintain the confidentiality of payment information.

 

Support

Yes, we offer 24/7 Phone support to our clients at +1(570) 431-9171 | +44 (7723) 506-766 or you can simply drop us an email on Info@proleveldigitizing.com.

 

yes, we are offering our vector artwork and digitizing services to the clients on public holidays and weekends on request.